Consumer Regulation Review

The Regulator is all set to strengthen consumer regulation - you need to know your customers, listen and act NOW!

The Regulator of Social Housing (RSH) shared its policy paper on 17 Nov 2021 providing an overview of its early thinking on how it plans to re-shape consumer regulation and implement the changes set out in the Social Housing White Paper.

In this webinar, our panel provide an overview of the Regulator’s proposal document and outline:

• What Registered Providers should be doing now in preparation for the changes
• A ‘compare and contrast’ with consumer regulation in Scotland
• Your next steps

Presenters:
Sarah Greenhalgh, Partner, Bevan Brittan
Paul Hillard, Director, DTP
Emma Wilson, Senior Consultant, DTP

This event was in partnership with DTP