Keeping Residents Safe | Managing risk, responsibility and vulnerability

In this webinar, Julia Jones, Louise Mansfield, and Sarah Orchard explored how organisations can take a proportionate, defensible, and resident-focused approach to safety and risk management, considering resident wellbeing, needs and expectations as well as what is reasonable, legal duties, compliance requirements, competing priorities and cost.

 During this session, our expert speakers covered:

• The various legal duties and how they can be managed
• Keeping residents safe in practice – the key issues to consider
• Understanding which hazards actually constitute a risk to health
• Balancing the safety of properties, disrepair and compliance issues, and resident complaints alongside duties towards vulnerable residents and resident freedoms to choose how they live their lives
• PEEPs
• Everyday actions that increase risk and how to manage them, such as hoarding, electric scooters and mobility aid safety
• What are the limits of your duties? Understanding legal, regulatory, and practical boundaries

This webinar was of particular interest to:

• Those working in housing, community safety, policy, health & safety
• Staff working in neighbourhood teams, resident engagement, anti-social behaviour teams
• Internal legal teams, complaint staff
• Those responsible for fire safety

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